1. Who are we?
At MadCrush, we take the protection of your personal information very seriously. This policy explains how we collect, use, store, and share your data when you visit our website www.madcrush.es (hereinafter referred to as the “Site”).
2. What data do we collect?
We collect information that you provide directly, for example when you:
- Register to create an account;
- Fill out forms on the Site;
- Participate in sweepstakes, surveys, or voting;
- Purchase tickets or products;
- Contact us via social media or contact forms.
The information may include your name, email address, postal address, phone number, payment details (always handled securely by external providers), language or location preferences.
3. Data we collect automatically
When you visit the Site, we automatically collect certain data using cookies and similar technologies such as pixels or web beacons, including:
- IP address;
- Browser and device type;
- Pages visited and time spent on the Site;
- Browsing preferences.
4. Purposes of data processing
We use your data to:
- Manage your account and purchases;
- Send you informative or promotional communications if you’ve agreed to receive them;
- Improve navigation and content on the Site;
- Analyze user behavior to optimize our services;
- Comply with legal obligations and prevent fraud.
5. Legal basis for processing
We process your data based on:
- Your explicit consent (e.g., to receive newsletters);
- The execution of a contract (e.g., when purchasing products or services);
- Our legitimate interest in improving our services, always respecting your rights.
6. Who we share your data with
We do not sell your personal data. However, we may share it with:
- Providers who assist us with technical, analytical, marketing, or payment services;
- Business partners involved in specific events or promotions (with your prior consent);
- Competent authorities when legally required or to protect our rights.
7. International transfers
If we transfer data to countries outside the European Economic Area (EEA), we ensure adequate safeguards are in place, such as standard contractual clauses approved by the European Commission.
8. Data retention
We retain your data only for as long as necessary to fulfill the purposes for which it was collected, or for the periods required by law. For example:
- Purchase data: up to 7 years for tax compliance;
- Marketing data: up to 2 years since last interaction;
- Analytics data: anonymized after analysis.
9. Your rights
You have the right to:
- Access your data;
- Request correction or deletion of inaccurate data;
- Object to or request restriction of processing;
- Withdraw your consent at any time;
- Request data portability.
You may also file a complaint with your national data protection authority.
10. How to exercise your rights
You can exercise your rights at any time by using our contact page:
11. Changes to this policy
We may update this Privacy Policy at any time to reflect changes in legislation or the introduction of new services. The most recent update date will always appear at the top of this document.
